Jim McKillop
About Us
Floating Bowhand
Contact Us
Delivery details and our Refund Policy.
As explained on the Order page, we at the Online Music School do not have access to your credit card details at any time but we are able to refund your credit card via 2Checkout.com or PayPal if the need arises.
Damaged Items.
We take great care with your order and pack each item in protective bubble wrap enclosed in a heavy duty Jiffy Bag. However, goods can be damaged in transit and should you receive a damaged Video, DVD or CD, all you have to do is return it to us in its original condition within 7 days of the date you received the item. Once we receive the damaged item, we will send you a replacement immediately. You will be refunded the postal cost of returning the goods and you will not be charged any additional postage and packaging fees for replacement shipments. If for some reason we cannot send you a replacement, a full refund will be issued to your credit card for the price (including post & packaging) that you originally paid for the item.
Postal Charges Table.

International shipping costs using FedEx, UPS and EMS Courier are very expensive from Ireland, so we use An Post, (The Irish Postal Service). The table below shows the actual An Post postal charges in Euros, based on the 500gms Package Rate for a Video and the 250 gms Package Rate for the DVD and CDs. (N.B. All products are shipped in heavy duty Jiffy Bags).

(Zone 1)
(Zone 2)
(Zone 3)
USA/Canada (Zone 4)
Rest of World.
(Zone 4)
Priority Delivery Times.
Next Day
2-3 Days
2-4 Days
3-6 Days
Varies as per destination.
All CDs.
1.50 Euros
2.50 Euros
2.50 Euros
3.50 Euros
3.50 Euros
The Floating BowHand DVD (PAL)
1.50 Euros
2.50 Euros
2.50 Euros
3.50 Euros
The Floating BowHand DVD (NTSC)
3.50 Euros
3.50 Euros

To return to the main Order page, please click on your Browser back button or click Here.